The process-wide information organism approach for the business process analysis

Purpose – To manage linkages amongst value activities, this study seeks to explore to a greater extent the underlying information-processing infrastructure of the value chain, and then to derive a corresponding business process analysis framework. Design/methodology/approach – The approach is an in-depth investigation of the information-processing infrastructure underlying the value chain activities. Findings – This study leads to the process-wide information organism approach and further delivers a business process analysis framework for describing and measuring mechanisms of managing the information flow underlying the strategic business process. Originality/value – The information-processing infrastructure underlying the value chain and thus the business process has been identified, and an analytical framework for describing and measuring mechanisms of managing the information flow underlying the strategic business process has been proposed.